Support & Contact

ASET Practice uses Sign in with Google or Sign in with Apple — there’s no separate email/password account to set up. Your name and email are provided by whichever account you choose, and we never see or store your Google or Apple password.

Subscriptions are billed through the Apple App Store or Google Play. On iOS, go to Settings → [your name] → Subscriptions. On Android, open the Google Play Store → Menu → Subscriptions. Select ASET Practice to manage or cancel your plan at any time.

No — your quiz history, answers, and scores are stored locally on your device, not on our servers, so progress doesn’t currently carry over if you switch devices. You can review or delete individual saved results any time from Past Results in the app.

Yes. Open Past Results from the menu, and tap the delete icon on any saved result to remove it permanently from your device.

Since practice data lives on your device, uninstalling the app removes it immediately. To delete your account itself, email support@smartbiscuits.com.au with "Account Deletion Request" in the subject line. See our Privacy Policy for full details.

Written responses submitted for the Communicating Ideas in Writing practice are evaluated by our secure AI backend, which generates structured feedback on structure, clarity, and technique. They are not manually reviewed by staff as part of the standard feature.

Please use Contact Support in the app, or email support@smartbiscuits.com.au with your device model, OS version, and a brief description of what happened. Screenshots are always appreciated and help us fix issues faster.